QUALITY OF  SERVICE

 Reliability and full compliance with regulatory and client requirements in our services is the basic principle of our corporation. We continuously follow the legislation with equipment, tools and methods in compliance with the world standards to increase our service quality. We try to conclude our services timely, objectively and reliably.

CUSTOMER SATISFACTION

       We determine the needs and expectations of our customers for their satisfaction and we work to complete the works under our commitment timely and precisely.

TRAINING AND TEAM SPIRIT

      We perceive the development of our employees as the development of our service quality and we arrange and implement trainings and social activities to increase our employees’ job skills, productivity, knowledge and faith in the team spirit.

CONTINUOUS IMPROVEMENT

       We use our resources in the best way for continuous improvement of the quality level and for increasing the productivity. We try to be a model organization respecting to the community and environment we are in. We work to target to increase the customer satisfaction by meeting the conditions of the Quality Management System established in accordance with the ISO 9001:2008 standard with the participation of all our employees and by increasing its effectiveness.